B025559 - PROCESS MANAGEMENT LABORATORY

Italian

The goal of the course is to provide the fundamental of the business process mapping and understanding the functional coverage of the related software. Particular emphasis is placed on the digital transformation and on the servitization of manufacturing companies.

Slide

The course provides knowledge and skills related to the modeling of business processes deterining the right investments projects costs(cc6), with a view to interdisciplinary problem solving applied to complexity (cc7, cc10).
This will lead the student to apply the economics knowledge to the evaluation of organizational improvement projects, and to deterimine the related costs (ca4, ca6).

Basic economics, organizational theory.

Lectures, case study, papers, business game

Written test. The exam includes the verification of the knowledge and skills related to the modeling of business processes deterining the right investments projects costs(cc6), with a view to interdisciplinary problem solving applied to complexity (cc7, cc10).

M1: business process modelling
M2: the BPMN standard
M3: digital business models
M4: ERP functional coverage